Privacy Policy

Last Updated: 12/11/2024
This Privacy Policy describes how your personal information is collected, used, and shared when you interact with our website located at facialaestheticsinc.com, any mobile application, and transactions completed at Facial Aesthetics physical locations (collectively “Services”). This Privacy Policy does not apply to information collected by any third parties, which maintain their own privacy policies and procedures. By using any of the Services, you consent to the terms of this Privacy Policy.

Personal Information

We may collect personal information from you or from other sources through your use of the Services.
This information may be directly provided by you, such as information that you provide when you visit
the Services, or information that is passively or automatically collected from you, such as information
collected from your browser or device. The personal information we collect may identify you directly
(e.g., your name). We also collect certain information that does not identify you directly, but in certain
circumstances could allow you to be identified indirectly (e.g. certain technical data associated with
devices that you use to interact with the Services).
Facial Aesthetics may also collect information from third party sources, required to provide you the
Services, such as payment processors and analytics providers. Some of these partners may have access to
information about you that we may or may not otherwise have (for example, where you sign up directly
with that provider) and may share some or all of this information with us. We may use this information to
administer and improve the Services and to conduct marketing and advertising campaigns.
In response to public health guidance or mandates from government authorities, we may collect health
data from our guests as we deem appropriate to provide a safe space for them and our employees.

Disclosure of Information

Facial Aesthetics only shares personal information with affiliated companies or service providers required
to provide better service to you. These companies need your information to perform their service function
(such as to process and fulfill your order, verify your credit card information, and to protect you from
fraud). We also share information with specially chosen companies that help us with marketing. We may
engage vendors to serve advertisements on our behalf and to provide analytics services. These vendors
may collect certain technical or other information (e.g. clickstream information, browser type, time and
date, hardware/software information, cookie ID, IP address, etc.) when you visit our Website or Mobile
App, and may use that information to provide advertisements about goods and services that are deemed to
be of greater interest to you.
We may also share your information for any other purpose as disclosed at the time of collection, or when
we have otherwise obtained consent. Please note that this Privacy Policy is not intended to limit our
ability to share or disclose aggregated, pseudonymized, or anonymized data. Facial Aesthetics also
reserves the right to use or disclose information as needed to satisfy any law, regulation or legal request,
to fulfill your requests, to cooperate in any law enforcement or similar investigation, or to conduct any
internal investigation or similar function we deem appropriate to protect our business.

Information Security

Facial Aesthetics uses technical and administrative security measures to reduce the risk of loss, misuse,
unauthorized access, disclosure, or modification of your information. Safeguards include firewalls, data
encryption, physical access controls, and administrative informational controls. No system or network
can be guaranteed to be 100% secure; as such, we recommend that you help us keep your information
safe by taking reasonable steps such as keeping your passwords private, changing them from time to time,
and not disclosing personal data in places that can be accessed publicly.

Data Retention

We retain certain of your information only for as long as is necessary to provide the Services and to fulfill
the transactions you have requested, or for other necessary purposes such as complying with our legal
obligations, resolving disputes, and enforcing our agreements.

“Cookies” and Advertisers

The Website and the Mobile App, or the servers of companies that are used to operate the Website and the
Mobile App, may place “cookies” on your computer or device, store data in your computer browser or
access features on your mobile device in order to allow you to use the Website and the Mobile App and to
personalize your experience. A “cookie” is a small piece of data that can be sent by a web server to your
computer, which then may be stored by your browser on your computer or device. Cookies and browser
storage allow us to recognize your computer or device while you are on our Website and the Mobile App
and help customize your online experience and make it more convenient for you. Cookies and browser
storage are also useful in allowing more efficient log-in for users, tracking transaction histories, and
preserving information between sessions. The information collected from cookies and browser storage
may also be used to improve the functionality of the websites and applications.
Most web browser applications have features that can notify you when you receive a cookie or prevent
cookies from being sent. If you disable cookies or other device tracking features, however, you may not
be able to use certain functions of the Website or the Mobile App.

Links to Other Sites

In some areas of the Website or the Mobile App, we may provide a link to another website. Other
websites, including social media sites, have their own policies regarding privacy and security, and these
may vary from ours.

Children’s Privacy

The Services are directed toward and designed for use by persons aged thirteen (13) or older. Facial
Aesthetics will not approve applications of or establish or maintain registrations for any child who Facial
Aesthetics knows to be under the age of thirteen (13). Facial Aesthetics does not solicit or knowingly
collect personally identifiable information from children under the age of thirteen (13). If Facial
Aesthetics nevertheless discovers that it has received personally identifiable information from an
individual who indicates that he or she is, or whom Facial Aesthetics otherwise has reason to believe is,
under the age of thirteen (13), Facial Aesthetics will delete such information from its systems.
Additionally, a child’s parent or legal guardian may request that the child’s information be corrected or
deleted from our files by requesting this via our Contact page.

If you have reason to believe that child under the age of thirteen (13) has provided personal data to us
without parental consent, please contact us using any of the methods described in the “Contact” section of
this Policy, and we will endeavor to delete that data from our systems.

California Residents

This section supplements our Policy with additional information for California residents only. The
California Consumer Privacy Act (“CCPA”) provides specific protections and rules with respect to
California’s own definition of “Personal Information,” which includes information that identifies, relates
to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or
indirectly, with a particular individual or household. Personal Information includes any health data that
we may collect. As noted above, we collect information that you provide directly when you register for or
use the Services, user credentials that you supply directly when you register for or update your login
information to use the Services, demographic data, payment data, device data, usage data, location data,
information about your interests and preferences, third party integrations, and other third-party data. The
below chart provides additional detail on the categories of Personal Information we collect and the
purposes for which we use Personal Information, as to both our guests, our shareholders, and our
employees.

Categories of Personal Information Collected

Personal Identifiers (e.g.,
name, email address, and date
of birth)

Business Purposes for Collection

Marketing (including advertising, customer acquisition and lead
generation, performance media, audience segmentation, event
organization, web traffic analytics, brand promotion and analytics,
surveys and consumer research, campaigns, management of
influencer and other partner relationships, social media content
distribution and analytics, mobile application communications,
contest administration, and customer engagement and analytics)
Operational purposes (including order processing, payment, gift
card, voucher and coupon processing, receipt processing, anti-
fraud, sales data reporting, third-party delivery coordination, and
mobile application and kiosk services and analytics)
Employment and recruiting (including conducting background
checks and employment eligibility verification, for interview
purposes, payroll administration and employee timekeeping,
benefit administration, creation of tax forms, office administration,
business expense processing, industry benchmarking, and internal
communications)
Investor relations (including communicating with potential investors, processing stock purchases and transfers, distributing proxy statements and collecting shareholder votes, giving investor presentations, and contacting shareholders)
Development and real estate for the purpose of expanding the Services
Business relationship management
Customer service
Legal compliance

Other personal information
(e.g., driver’s license, credit
card number, health insurance
information)

Marketing (including surveys and consumer research, and management of influencer and other partner relationships)
Operational purposes (including order processing, payment, gift card, voucher and coupon processing, receipt processing, anti-fraud, sales data reporting, and mobile application and kiosk services and analytics)
Employment and recruiting (including payroll administration and benefit administration)
Development and real estate investment for the purpose of expanding the Services
Legal compliance

Commercial information (e.g.,
purchasing activity)

Marketing (including surveys and consumer research, and mobile
application management and communications)
Operational purposes (including order processing and oversight, payment, gift card, voucher and coupon processing, receipt processing, anti-fraud, sales data reporting and analysis, third-party delivery coordination, mobile application and kiosk services and analytics, inventory management, and financial auditing)
Investor relations (including processing stock purchases and
transfers)
Development and real estate purposes
Customer service

Internet or other electronic activity information (e.g., clickstream data and information regarding interaction with a web site)

Marketing (including customer acquisition and lead generation, audience segmentation, web traffic and search engine analytics, brand promotion and analytics, surveys and consumer research, campaigns, management of influencer relationships, social media content analytics, mobile application management and communications, contest administration, providing mobile store locator services, and customer engagement and analytics)
Operational purposes (including anti-fraud, and mobile application and kiosk services and analytics)
Employment and recruiting
Investor relations (including communicating with potential investors)
Customer service

Geolocation data (e.g., mobile
device location)

Marketing (including social media content distribution and providing mobile store locator services)
Operational purposes (including anti-fraud)

Audio, electronic, or visual
information (e.g.,
photographs)

Marketing (including advertising)
Customer and employee safety
Legal compliance
Customer service and quality assurance
Detecting security incidents

Professional or employment-
related information (e.g.,
employment history,
educational information)

Marketing (including lead generation and management of influencer and other partner relationships)
Operational purposes (including third-party delivery coordination, order processing and oversight)
Employment and recruiting (including for interview purposes, selecting candidates, payroll administration and employee timekeeping, benefit administration, creation of tax forms, office administration, business expense processing, industry benchmarking, and internal communications)
Investor relations (including giving investor presentations)
Business relationship management
Legal compliance

Customer order information
(e.g., order number)

Operational purposes (including order processing, inventory management, and menu management)
Customer service

Inferences drawn from
personal information (e.g.,
preferences)

Marketing (including audience segmentation, campaigns, management of influencer and other partner relationships, social media content distribution and analytics, and customer engagement and analytics)
Employment and recruiting

Employee tax-related
information (e.g.,
garnishments and tax
remittance)

Employment and recruiting (including payroll administration)
Legal compliance

Other shareholder
information (e.g., voting
records)

Investor relations (including contacting shareholders)

Miscellaneous categories of consumer information (e.g., household income, dietary habits, allergies)

Marketing (including surveys and consumer research and mobile
application communications)
Operational purposes (including order processing and mobile
application and kiosk services and analytics)

In accordance with the CCPA, California residents have the right to request that we disclose the following information about our collection and use of “Personal Information,” over the twelve months prior to your requests:

The categories of Personal Information we collect about you.
The categories of sources for the Personal Information we collect about you.
Our business or commercial purpose for collecting, selling or sharing that Personal Information.
The specific pieces of Personal Information collected about you.
If we disclosed your Personal Information for a business purpose, a list of the categories of
Personal Information we have disclosed in the prior twelve months.
If we sold or shared your Personal Information for a business purpose, a list of the categories of
Personal Information we have sold or shared in the prior twelve months.
If we disclosed your Personal Information for a business purpose, a list of the categories of
Personal Information we have disclosed in the prior twelve months.
If we sold or shared your Personal Information for a business purpose, a list of the categories of
Personal Information we have sold or shared in the prior twelve months.

You also have the right to request that we delete or correct any of your Personal Information. In some
circumstances we may not be able to honor your request for deletion or correction – for example, if we
need to hold on to your information to protect the security or functionality of our operations, to service
your account, or to comply with legal obligations. To ask for a record of the information we hold about you, or to ask us to delete your information, please call us at 303-377-2868. You must provide enough information that we can verify who you are and that
you are a California resident. We will only use personal information provided in a request to verify the
requester’s identity and their authority to make the request. You also have the right to direct us not to sell your personal information at any time. To opt out of the sale or sharing of your personal information, you may submit a request to us by calling us at 303-377-
2868. We will not deny services, charge different prices, offer a different quality of service or otherwise discriminate against your for exercising your rights under the CCPA.

At Facial Aesthetics, we take your privacy seriously. Any information collected through this website, including personal and health-related details, is handled in accordance with HIPAA (Health Insurance Portability and Accountability Act) regulations to ensure the security and confidentiality of your Protected Health Information (PHI).
Please note:

This website is not intended to store or transmit PHI.
Communications via contact forms, chat features, or email may not be fully secure, and we recommend avoiding the inclusion of sensitive health information.
For inquiries requiring the exchange of confidential medical details, please contact us directly by calling us at (720) 644-2516 or contacting us in person.

For more information on how we protect your privacy, please review the rest of our Privacy Policy.

Non-U.S. Visitors’ Rights

Facial Aesthetics’s business is directed to United States customers Non-U.S. persons, including persons
visiting our U.S.-based physical or digital locations from other countries, should be aware that in visiting
us you are agreeing to be subject to U.S. privacy law rather than the laws of your home country.

Changes to This Privacy Policy

This Policy went into effect, and was last revised, on the dates noted at the top of this webpage. We may
update this Policy from time to time. If we make material changes, we will post the updated Policy on this
page and change the date at the top of this webpage. We encourage you to look for updates and changes
to this Policy periodically. Your continued use of the Services after any changes to this Policy are in
effect constitutes your acceptance of revisions to the Policy.

Contact Us

We welcome your questions, comments, and concerns about privacy. You can contact Facial Aesthetics by calling us at 303-377-2868.